Gaming Exclusions Workshop

QHA Customer Liaison Officer Training
  
Due to overwhelming requests from hotels for Customer Liaison Officer training, the QHA introduces the ‘Exclusions Workshop’.
  
This 5 hour course covers the following elements:

• Why do people gamble?
• Why does a problem develop?
• Role of the CLO
• Self-exclusion & revocation
• Venue-initiated exclusion & revocation
• Practical Scenarios
• QOGR required paperwork
• Document/record keeping
  

Check out our Training Calendar for upcoming course dates, Register Online for your course, or make a Course Enquiry about other inhouse options using the link below!