The QHA’s Employment Relations Department provides hospitality employers with the information they need to successfully run their employment relations function.

FINANCIAL MEMBERS

Free Advice and Assistance

Financial members can access the following free employment relations telephone and email advice and assistance:

• Provision of relevant award wage rate sheets
• Interpretations of award terms and conditions
• Advice on employer obligations in the employment arena
• Information regarding the formal appointment of new staff
• Unfair dismissals and counselling processes for terminating employment in a fair manner
• Recruitment and selection techniques 
• Superannuation and Workers' Compensation
• Long service leave calculations
• Policy and Procedures (business, operational and legal) for your workplace.

Employment Relations Consultancy Service

The following professional employment relations consultancies are available at the very competitive member rates of $195 per hour plus GST:

• Representation / Advocacy before the Fair Work Australia 
• Representation before the Queensland Anti-Discrimination Commission
• Drafting, negotiating and lodging Enterprise Agreements
• Drafting Individual Flexibility Agreements (as provided for in modern awards)
• The provision of industry specific in-house training on Discrimination and Harassment,  Termination of Employment, and Award Awareness, to list a few modules
• Comparison of an existing workplace Agreement to the National Employment Standards
• HR Audits
• Development of specialist manuals and publications
• Negotiations with unions or government inspectors
• Wages Assessments - usually arising from an underpayment of wages claim
• Industrial Relations Compliance Consultancy.

NON MEMBER HOSPITALITY EMPLOYERS

Non members may still access employment relations advice and assistance, however a hourly fee for service rate will be applied. For more information, contact a member of the Employment Relations Department.