Training Courses

The QHA offers the following qualifications that many jobs and roles in the hotel industry require before or shortly after employment commences.  

  • Responsible Management of Licensed Venue Course (RMLV) – RMLV training assists managers in the responsible operation of a licensed premises. This course is mandatory for applicants for new liquor licenses, liquor licence transfers and for liquor Approved Manager licence holders. Course cost: $395 (QHA members) or $495 (non-members).
  • Gaming Nominee Training Course (GNT) – This training course covers the legal responsibilities and best practise management techniques in accordance with the Gaming Machine Act (Qld). GNT training is a mandatory requirement for all applicants for a Gaming Nominee licence. Course cost $495.
  • Responsible Service of Alcohol Course (RSA – SITHFAB002– is a course which promotes responsible service of alcohol in licensed premises and is mandatory in Queensland for all staff involved in the sale and /or supply of liquor.
    • No RSA courses are currently available
  • Responsible Service of Gambling (RSG  – SITHGAM001) – This course provides the skills and knowledge required to deliver responsible gambling services, and provides information to staff to assist customers regarding their gambling activity. RSG is mandatory course for all staff who carry out gaming tasks or duties.
    • No RSG courses are currently available
  • Professional development courses  – The QHA offers a range of hospitality industry specific courses including:

    - Cooking the BooksHow to run a profitable food operation

    - Developing Hotel Management Skills
    - Hotel leadership Program
    • No professional development courses are currently available

The QHA is a registered training organisation (RTO: 30826) by the Australian Skills Quality Authority (ASQA) and is approved by the Queensland Office of Liquor and Gaming regulation to deliver the mandatory RMLV and GNT training courses.

In addition, the QHA delivers other relevant training courses for the benefit of QHA members. Please scroll through the list of courses available by using the links on the right hand side of this page.

Training calendar

Responsible Management of Licensed Venue (RMLV) courses

 Region  Date Time   
 Toowoomba  1 August  8am - 6.30pm Register
 Rockhampton  8 August  8am - 6.30pm Register
 Brisbane  9 August  8am - 6.30pm Register
 Sunshine Coast  10 August  8am - 6.30pm Register
 Gold Coast  22 August  8am - 6.30pm Register
 Townsville  22 August  8am - 6.30pm Register
 Cairns  23 August  8am - 6.30pm Register
 Brisbane  28 & 29 August   10am - 4pm Register
 Toowoomba  4 September  8am - 6.30pm Register
 Brisbane  7 September  8am - 6.30pm Register
 Brisbane 21 September  8am - 6.30pm Register
 Brisbane  2 October  8am - 6.30pm Register
 Brisbane  25 & 26 October  10am - 4pm Register
 Toowoomba 12 October  8am - 6.30pm Register
 Rockhampton 17 October  8am - 6.30pm Register
 Townsville 19 October  8am - 6.30pm Register
 Cairns 20 October  8am - 6.30pm Register

Gaming Nominee Training (GNT) courses

 Region  Date Time   
 Brisbane 27 July 9am - 5pm
 Cairns 24 August 9am - 5pm Register 
 Brisbane 30 & 31 August 10am - 3pm Register 
 Toowoomba 5 September  9am - 5pm Register 
 Brisbane 27 September  9am - 5pm Register
 Townsville 18 October  9am - 5pm Register
 Rockhampton 18 October  9am - 5pm Register 
 Brisbane 27 October  9am - 5pm Register

Cooking the Books

Location  Date  Time   
Brisbane  23 October 9:30 - 4:30 Register 

Developing Hotel Management Skills (DHMS)

Location  Date  Time   
Brisbane  30 - 31 October 9:30 - 4:30 Register